Refunds for delayed train passengers can now be given in cash instead of vouchers.New compensation arrangements have come into effect after consumer groups criticised the vouchers, saying they could not be used online or to access cheap fares.The new scheme sets out that passengers will be entitled to refunds if their train is delayed by at least 30 minutes.For the past 20 years, most train companies have offered only travel vouchers as compensation.Abellio Greater Anglia (AGA), which operates...
